This Privacy Policy explains how [Company Name] ("we", "the operator") collects, uses, stores, and protects the personal data of users of the Website [www.website-name.com] (hereinafter referred to as the "Website").

1. Data Controller

   Name: [Company Name / Authorized Individual]

   Registered Address: [Full Address]

   IDNO/Tax Code: [Identification Code]

   Data Protection Contact Email: [email@domain.com]

2. What Data We Collect

   Our Website does not process online payments and does not execute automated orders/reservations — the sole source of personal data is the contact form. Through this form, we collect:

• First and Last Name;

• Email address;

• Phone number (if requested/provided);

• Content of the message sent by you.

Additionally, technical data may be collected automatically by simply browsing the Website (e.g., IP address, browser type, pages visited) — see section 8 (Cookies).

3. Purpose of Processing and Legal Basis

We do not use data collected through the form for direct marketing purposes unless we separately request explicit and distinct consent for this.

4. Storage Period

   Data transmitted through the contact form is kept for the period necessary to resolve your request and, subsequently, for a maximum period of [12/24] months to respond to any potential subsequent clarifications, after which it is deleted or anonymized, unless the law imposes a longer retention period.

5. Who We Disclose Your Data To

   We do not sell or rent your personal data to third parties. Data may be transmitted, to the strictly necessary extent, to:

• the Website's hosting provider: [provider name, if known];

• the email service provider used to manage correspondence: [e.g., Google Workspace, Microsoft 365, etc.];

• public authorities, when required by law.

All these providers act either as independent controllers or as data processors, with contractual obligations of confidentiality and data security.

6. Data Transfers Abroad

   [If your hosting/email providers are located outside the EU/Moldova, specify here: "Data may be transferred to servers located in [country/region], ensuring an adequate level of protection in accordance with [applicable standard contractual clauses / adequacy decision]."]

7. Your Rights

   As a data subject, you have the following rights:

• Right of access – to obtain confirmation that we process your data and a copy of it;

• Right to rectification – to request the correction of inaccurate data;

• Right to erasure ("right to be forgotten") – to request the deletion of data under legal conditions;

• Right to restriction of processing;

• Right to object – to object to processing based on legitimate interest;

• Right to data portability;

• Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;

• Right to lodge a complaint with the competent supervisory authority [National Center for Personal Data Protection for Moldova / applicable national data protection authority].

To exercise these rights, you can contact us at: [email@domain.com].

8. Cookies

   [If the Website uses cookies: "The Website uses cookies strictly necessary for technical functioning and, optionally, traffic analytics cookies (e.g., Google Analytics). You can manage cookie preferences from your browser settings or from the consent banner displayed upon your first visit. For full details, consult the separate Cookie Policy."]

   (If the Website does not use analytics/marketing cookies, this section can be simplified to: "The Website exclusively uses technical cookies required for basic operation, which do not collect personal data.")

9. Data Security

   We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, destruction, or accidental disclosure (e.g., HTTPS secure connection, restricted access to collected data, periodic security updates).

10. Minors

    The Website is not intended for individuals under the age of 16. We do not intentionally collect personal data from minors without the consent of their legal representatives.

11. Changes to the Privacy Policy

    We reserve the right to periodically update this Policy. Any changes will be published on this page, indicating the date of the last update. We recommend checking this page periodically.

12. Contact

    For any questions regarding how we process your personal data, you can contact us at:

    Email: [email@domain.com]

    Address: [Full Address]

    Phone: [+373 XX XXX XXX]