From Occasional Buyers to Loyal Customers: Strategies That Build Loyalty
On 19 November 2026, we are hosting the tenth edition of Business Breakfast at the Inotek Centre, focusing on customer loyalty and building long-term business relationships.
We will discuss what makes customers return, how to stay connected with them, and which marketing tools can help us build loyalty.
The event will combine explanations and practical examples with opportunities for participants to share their experiences and identify concrete steps they can take to build customer loyalty in their own businesses. It will also offer a chance to meet other entrepreneurs from the Cahul region and explore opportunities for collaboration.
Event Topics
- the role of customer loyalty in business growth;
- strategies for turning occasional buyers into loyal customers;
- communicating and maintaining customer relationships through online and offline channels;
- marketing and digital marketing tools that encourage repeat business;
- practical customer loyalty initiatives tailored to participants’ businesses.
Who Is It For?
The event is intended for entrepreneurs, freelancers, and people from the Cahul region interested in marketing and developing customer relationships, including women who have completed entrepreneurship courses and women on maternity leave who are exploring business opportunities.
About the Speaker
Elena Corcimari is the founder and CEO of TRUE AGENCY, a creative agency specialising in visual and creative communications. She has eight years of entrepreneurial experience, including six in the creative industries, and serves on the board of COR — Moldova’s Creative Industries Association. Her work focuses on building long-term relationships and partnerships.
Event Details
- Date: 19 November 2026
- Time: 11:00–13:00
- Format: in person
- Venue: Inotek Centre, first floor, Impact room
- Participation fee: 100 MDL
Register for the event!